Coronavirus pandemic

Romsey Medical is open for business as usual.

It is important to maintain your health by consulting your doctor as usual.

It is safer to visit the medical centre than to go shopping.

This is what we are doing to keep you safe.


Everyone at Romsey Medical continues to provide the best care possible for our patients. This includes working to prevent our patients contracting coronavirus, detecting and treating the disease and preventing its spread within our community. 

To achieve this we are doing the following:

  1. We will ask you some questions to determine your chance of carrying coronavirus when you telephone for an appointment or call at the clinic. If your chance of carrying the infection is low you will be offered the choice of a consultation at the medical centre or a consultation by telephone or video.  If your chance of infection is not low, we will offer an initial video or telephone consultation with one of our doctors. If a consultation at the medical centre is necessary for examination or testing, we will book you into the respiratory clinic.

  2. If you attend for an appointment at the clinic, we ask you to wait in your car and to call reception on 5429 5254 when you arrive. Your doctor or health professional will phone and invite you to enter the clinic. After the consultation you will stop briefly at reception and then leave the building.

  3. Some patients may need to sit in the waiting area, the seating has be changed so all patients are at least 1.5 metres from other people and no more than one person per 4 square metres.

  4. We ask you to remain 1.5 metres from our doctors and staff except when examination by the doctor or nurse is necessary.

  5. We have a respiratory (or isolation) clinic where we see patients who may be infectious. This consulting area has a separate entrance and patients wait in their car until called in. The doctor wears a mask, safety glasses, a gown and gloves when working in the respiratory clinic to protect the doctor and other patients. Patients exit the building via the same door immediately after the consultation. They do not enter the waiting room or other consultation spaces within the clinic. The respiratory clinic consulting room is cleansed after each patient.

  6. We are able to test patients for coronavirus in at our respiratory clinic. Testing is available for patients who meet the Department of Health criteria.

  7. We have increased the frequency of cleaning within the clinic and have removed toys and magazines from the waiting room.

  8. We believe that these measures make the medical centre safe for you to visit.

  9. We have revised our influenza vaccination clinics to minimise your exposure to other people.

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